Shipping Policy
Effective date: August 13, 2026
Thank you for shopping with Solyra® Pumpkin decor! We are committed to delivering your "Solar Pumpkin Decor Light" efficiently and reliably. Please review our shipping policy below.
1. Shipping Rates
We offer a flat rate shipping fee of $8.95 per order for all domestic shipments.
2. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Domestic Shipping
For orders within the United States, we typically use USPS or UPS. Estimated delivery times are 5-10 business days from the date of shipment. Please note that these are estimated times and actual delivery may vary depending on the carrier and destination.
4. International Shipping
We offer international shipping to select countries. Estimated delivery times for international orders are 10-25 business days from the date of shipment. Please be aware that international shipments may be subject to additional customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in our shipping costs. We recommend checking with your local customs office for more information before placing an international order.
5. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this tracking number to monitor the status of your shipment directly on the carrier's website.
6. Shipping Delays
While we strive to process and ship orders promptly, Solyra® Pumpkin decor is not responsible for delays caused by shipping carriers, adverse weather conditions, customs processing, or other unforeseen circumstances beyond our control. We appreciate your understanding in such situations.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses. These orders will be shipped via USPS only.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at support@solyrapumpkindecor.com within 7 days of the expected delivery date for lost packages, or within 7 days of delivery for damaged packages. Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to resolve the issue and ensure you receive your product or a suitable resolution.
9. Restricted Countries
We do not ship to countries that are subject to U.S. embargoes or international sanctions, or where shipping services are unavailable or unreliable. If your country is on such a list, your order may be canceled and refunded.
10. Contact Information
If you have any questions about your order's shipping, please contact us at support@solyrapumpkindecor.com.